Refund Policy
Because Quantica is a food product, we can't accept returns or offer refunds once an order has been delivered, including products that simply weren't to your taste.
Damaged orders
If your order arrives damaged, we'll send you a replacement at no cost. This covers products that arrive with a broken seal, torn or crushed, spoiled or moldy, or with a foreign object inside.
How to request a replacement
Email us at admin@yerbaquantica.com within 7 days of delivery with your order number and clear photos of the product, its packaging and the shipping box. You don't need to send the product back. We'll review your request within 2 business days and ship your replacement. If a replacement isn't available, we'll issue a full refund to your original payment method.
Orders placed on Amazon
Purchases made on Amazon are covered by Amazon's return policy.
